In 2019, when we were undergoing a total renovation to our home, we came to Kami Counters for a new kitchen. We are so glad that we did. Kami Counters not only gave us a beautiful kitchen but went over and above its competitors in price. We had three other quotes. However, it was not just price that we felt sets Kami Counters apart from the other; it is in service, consultation, professionalism, and design.
Service, because half way through a lengthy renovation we had to change contractors and Kami Counters had to come out to the home on numerous occasions to ensure the kitchen we ordered would be compatible with the change in contractor styles. Consultation, because there were adaptations to be made mid-way and at the final installation. This required Kami Counters to work with us, the customer, the new contractor and others trades as the project moved forward.
Kami Counters can be proud of the level of professionalism it delivered. All its staff from sales, to office, to installers were more than patient and accommodating towards us. We were really struggling to remain optimistic during the renovation which spanned over twelve months. Kami Counters stayed with us even storing our kitchen for many months knowing we could not provide them with any end date.
Finally, the day arrived for our beautiful kitchen to be installed. It was on that day and after all Kami Counters had already done for us that sets Kami Counters over above what we ever expected in customer service and product satisfaction. Their talented installer came up with a design idea to take what was already a beautiful kitchen and make it magnificent. This meant more of their time and resources and yet they went the extra mile for us and for that we are so very grateful we went with Kami Counters.
– Marguerite and Mel L., Kamloops BC
